Return Policy
Return Policy:
We do not accept returns on purchased items.
In the event that a product is later determined not to meet our standards, such as being found to be non-genuine or counterfeit, Value Creation Trading LLC will refund the purchase price provided the following terms are met.
- Customers must notify Value Creation Trading LLC of any concerns regarding product authenticity within 02 days of receiving the item.
- The product must be returned in its original condition as purchased, including packaging and any accompanying documentation.
- Value Creation Trading LLC reserves the right to conduct an internal verification process to assess the authenticity of the product in question.
- Refunds will only be issued if it is confirmed that the product does not meet our standards as specified in our authenticity guarantee.
- Refunds will be processed within 07 working days of Value Creation Trading LLC confirming the product’s non-compliance with our standards.
- Customers must provide proof of purchase, such as the original invoice, when making a claim.
- This refund policy does not apply to items damaged due to misuse, mishandling, or alterations made after the product has been received by the customer.
IMPORTANT
Value Creation is not an authorized seller for the products we offer and is not connected to the manufacturers. The names of brands and trademarks belong to their rightful owners and are used solely for the purpose of identification.